Privacy Policy – IQ Crew s.r.o.
Last updated: 18.11.2025

1. Company Information

This website and related services are operated by:

IQ Crew s.r.o.
Vlkov 1
270 04 Dekov
Czech Republic
Registered in the Commercial Register at the Regional Court in Prague, file number C 420096
Company Identification Number: 23064889

Contact: info@iq-crew.trading

2. Introduction

IQ Crew s.r.o. (“IQ Crew”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

3. Data We Collect

We may collect the following categories of personal data:

Identity & Contact Data

  • Name
  • Email address
  • Discord handle
  • Details submitted via forms, scheduling tools, or checkout

Subscription & Membership Data

  • Active plan (Silver, Gold, Platinum, Wintara)
  • Billing status
  • Role assignments inside the Discord community
  • Eligibility for promotions (e.g., Trade Nation discount)

EA / Tool Access Data

  • MetaTrader account numbers related to specific products or licenses (if applicable)

Coaching & Mentorship Data

  • Session bookings (via TidyCal or BookLikeABoss)
  • Notes strictly necessary for session scheduling and administration
    (We do not collect psychological or sensitive health data.)

Transaction & Billing Data

  • Purchases, billing history, invoices
  • Processed securely via Stripe, LaunchPass, or integrated payment processors

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Cookies (see Section 10)

Trade Nation Promotion Data

  • TN account number submitted for verification
    Used solely to confirm eligibility for the promotional discount.

We do not collect or store trading performance, positions, or financial portfolio information.

4. How We Use Your Data

We process your personal data to:

  • Provide access to subscriptions and community features
  • Deliver educational content, mentorship, and coaching sessions
  • Manage payments, billing, and subscription renewals
  • Verify eligibility for the Trade Nation promotion
  • Handle account access and Discord role assignments
  • Provide support and communication regarding services
  • Improve website functionality and user experience
  • Comply with legal, tax, and accounting requirements

We do not use your data for automated decision making or profiling.

5. Legal Basis for Processing

We process your data under the following GDPR legal bases:

  • Contractual necessity: to deliver the services you subscribe to or purchase
  • Legitimate interest: ensuring community integrity, preventing abuse, improving services
  • Consent: when you subscribe to optional communications or submit voluntary forms
  • Legal obligation: accounting, record-keeping, compliance with Czech and EU law

6. Data Retention

We retain data only as long as necessary for the purposes outlined above:

  • Subscription & billing data: duration of your subscription + 3 years for legal compliance
  • EA/tool license data: retained while the license is valid
  • TidyCal / BookLikeABoss booking data: retained for session administration and record-keeping
  • Trade Nation promo data: retained only during the activation period; removed when no longer required
  • Technical data: retained only as long as operationally necessary

You may request deletion where legally permissible (see Section 7).

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (where legally permitted)
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Receive your data in machine-readable format (data portability)
  • File a complaint with your local data protection authority

To exercise any rights, contact: info@iq-crew.trading

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
Access is restricted to authorized personnel and trusted processors only.

9. Third-Party Services

We use trusted service providers for essential operations. These may process data on our behalf:

  • Stripe – payments and billing
  • LaunchPass – subscription/paywall management
  • Discord – community platform and communication
  • TidyCal – scheduling for 1-on-1 mentorship
  • BookLikeABoss – scheduling for 1-on-1 coaching
  • Google – Forms, Sheets, Drive, Analytics
  • Trade Nation – for verifying eligibility for the discount promotion
  • Hosting providers – website hosting and infrastructure support

These entities are contractually required to comply with GDPR or equivalent frameworks.

We do not sell or rent personal data.

10. Cookies

Our website may use cookies for functionality, analytics, and performance.
You may manage or block cookies via your browser settings.
Some website features may not work correctly without them.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this website with the updated date at the top.

12. Contact

For privacy-related inquiries:

IQ Crew s.r.o.
Vlkov 1
270 04 Dekov
Czech Republic
Company Identification Number: 23064889
Email: info@iq-crew.trading