Privacy Policy – IQ Crew s.r.o.
Last updated: 02.10.2025
1. Company Information
This website and related services are operated by:
IQ Crew s.r.o.
Vlkov 1
270 04 Dekov
Czech Republic
Registered in the Commercial Register at the Regional Court in Prague, file number C 420096.
Company Identification Number: 23064889
Contact: info@iq-crew.trading
2. Introduction
IQ Crew s.r.o. (“IQ Crew”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
3. Data We Collect
We may collect the following personal data:
- Identity Data – name, email address, Discord handle.
- EA Licensing Data – MetaTrader 4 account number (for EA activation).
- Membership Data – subscription details, billing status, community role assignments.
- Platinum Free with TN Data – Trade Nation account number, used solely for verifying eligibility and ongoing activity.
- Transaction Data – purchases, payments, invoices (processed via Stripe or LaunchPass).
- Technical Data – browser type, IP address, device information, pages visited.
4. How We Use Your Data
We process your personal data for the following purposes:
- To deliver products and services (EA licenses, memberships, signals, Discord access).
- To verify eligibility for Platinum Free with Trade Nation.
- To manage subscriptions, payments, and customer accounts.
- To provide updates, newsletters, and communications.
- To improve our website, community, and services.
- To comply with accounting, tax, and legal obligations.
5. Legal Basis for Processing
We process data under these legal bases:
- Contractual necessity – to provide services you purchased or subscribed to.
- Legitimate interest – improving our services, ensuring community integrity.
- Consent – when subscribing to emails or submitting forms (e.g., Platinum Free unlock).
- Legal obligation – to comply with applicable laws and regulations.
6. Data Retention
We keep personal data only as long as necessary:
- Subscription/membership data: for the duration of your subscription + 3 years (for accounting/legal compliance).
- EA license data: for as long as the license remains active.
- Trade Nation account IDs: retained only while Platinum Free access is active, then deleted.
- Technical/analytics data: retained for operational and security purposes only as long as needed.
7. Your Rights
Under GDPR you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent where processing is based on consent.
- Restrict or object to certain processing.
- Request data portability (receive your data in machine-readable form).
- File a complaint with your local data protection authority.
To exercise these rights, contact us at info@iq-crew.trading.
8. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss. Access is restricted to authorized personnel only.
9. Third-Party Services
We use trusted service providers to process data on our behalf, including:
- Stripe (payments, billing).
- LaunchPass (subscription/paywall management).
- Discord (community platform).
- Google (Forms, Sheets, Analytics).
- Trade Nation (account ID verification for Platinum Free access).
These providers are contractually required to comply with GDPR or equivalent standards.
10. Cookies
Our website may use cookies to improve functionality and analytics. You can manage cookie settings via your browser.
11. Updates
We may update this Privacy Policy from time to time. The latest version will always be published on this website with the updated date.
12. Contact
If you have questions or concerns about this Privacy Policy, please contact us:
IQ Crew s.r.o.
Vlkov 1
270 04 Dekov
Czech Republic
Company Identification Number: 23064889
Email: info@iq-crew.trading
📌 By using our services, you acknowledge that you have read and understood this Privacy Policy.